Return & Refund Policy
Last updated: September 2, 2026
This policy applies to physical products sold directly by YEEDOOR Store.
30-day return window
You may request a return within 30 calendar days after delivery, including returns for buyer's remorse, subject to the conditions below.
Return condition
- Items should be unused, unworn and in the same condition in which they were received.
- Original tags and product packaging should be included where applicable.
- Proof of purchase or order number is required.
Return shipping
For a change-of-mind return, the customer is responsible for return shipping unless we state otherwise. If an item is defective, damaged on arrival, or materially different from what was ordered, contact us first; when the claim is accepted, YEEDOOR will cover the reasonable return-shipping cost.
Refund timing
After the returned item is received and inspected, approved refunds are initiated within 5–10 business days. Your bank or payment provider may require additional processing time.
Cancellations
To request cancellation before shipment, email aiken@yeedoor.com as soon as possible. If the order has already shipped, the normal return process applies.
How to start a return
Email aiken@yeedoor.com with your order number, item, reason for return, and supporting photos when relevant. We will provide the return instructions and return address appropriate for that order.