YYEEDOOR
Legal

Terms of Service

Effective date: October 13, 2026. These terms govern YEEDOOR websites and software services operated by Hangzhou Yidao Chuhai Digital Technology Co., Ltd. (杭州亦道出海数字科技有限公司), including YEEDOOR AI Operating Team and Yeedoor AI Store Manager.

1. Acceptance

By accessing or using YEEDOOR services, including Yeedoor AI Store Manager, you agree to these Terms of Service and applicable platform rules. If you use the service for a business, you confirm that you are authorized to act for that business.

2. Service description

YEEDOOR AI Operating Team is B2B SaaS software for cross-channel commerce operations. It connects merchant-authorized commerce, analytics and marketing data sources, analyzes operating signals, prioritizes findings, generates recommendations, and supports merchant-approved actions where supported. Yeedoor AI Store Manager is the Shopify-focused application for store connection, operating snapshots, product and inventory signals, permitted order-related metrics, diagnostic findings and review workflows.

Depending on the selected plan, YEEDOOR may also provide human-assisted onboarding, implementation, configuration, troubleshooting, or operational support that helps merchants use the software and complete supported workflows. Any separately scoped professional service will be identified before purchase.

Features may change as the product evolves. Some functionality depends on Shopify permissions, merchant configuration, platform availability, or other third-party services.

YouTube services

If you connect a YouTube channel through YEEDOOR, your use of YouTube features is also subject to the YouTube Terms of Service. By using those YouTube features, you agree to be bound by the YouTube Terms of Service. You remain responsible for approving what is published to your channel and for the content you upload.

3. Merchant responsibilities

  • Use the service only for lawful business purposes and in accordance with applicable third-party platform rules, including Shopify rules where relevant.
  • Maintain accurate account and store information.
  • Review any diagnostic finding or suggested action before making business changes.
  • Protect access to your Shopify account, devices, and authorized users.
  • Do not attempt to disrupt, reverse engineer, abuse, or gain unauthorized access to the service.

4. Decision support, not a guarantee

YEEDOOR provides operational information and software-assisted diagnostics. The service does not guarantee sales, ranking, advertising performance, inventory outcomes, revenue, or other commercial results. Merchants remain responsible for their business decisions and for verifying the accuracy and suitability of any action they take.

5. Shopify and third-party services

The service may rely on Shopify and other third-party infrastructure or APIs. Third-party services are governed by their own terms and may change, limit, or discontinue functionality. YEEDOOR is not responsible for outages or changes outside our reasonable control.

6. Availability

We aim to provide a reliable service but do not guarantee uninterrupted availability. We may perform maintenance, deploy updates, or temporarily restrict access when reasonably necessary for security, reliability, or compliance.

7. Intellectual property

YEEDOOR, Yeedoor AI Store Manager, the website, software, design, documentation, and related materials are owned by or licensed to YEEDOOR except for merchant content and third-party materials. These terms do not transfer ownership of the service to users.

8. Merchant data

Merchant and user information is handled according to our Privacy Policy. Merchants retain ownership of their store content and business data. Authorization to process Shopify data is limited to operating the app, providing its functionality, maintaining security, and meeting applicable obligations.

9. Billing, subscriptions and payment partners

Website subscriptions may be processed by one or more authorized payment partners. Depending on the checkout route, a payment partner may act as a payment processor or as Merchant of Record. The applicable checkout or receipt will identify the entity responsible for processing the transaction and, where relevant, the Merchant of Record. Additional provider-specific buyer terms, tax handling, invoicing, refund procedures, and statutory rights may apply to that transaction. Subscription renewal, cancellation, and refund rules are further described in the SaaS Subscription Terms and Refund & Cancellation Policy.

10. Suspension and termination

A merchant may cancel a YEEDOOR website subscription according to the applicable SaaS Subscription Terms and Refund & Cancellation Policy, and may stop using the Shopify app by uninstalling it through Shopify. We may suspend or terminate access where reasonably necessary because of abuse, security threats, unlawful activity, non-compliance with these terms, or platform requirements.

11. Disclaimer and limitation

The service is provided on an "as available" basis to the extent permitted by law. We do not promise that every diagnostic will identify every issue. To the maximum extent permitted by law, YEEDOOR is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the service.

12. Changes

We may update these terms as the product, applicable law, or platform requirements change. The effective date above identifies the current version.

13. Contact

Questions about these terms may be sent to aiken@yeedoor.com.