1. Disconnect a connected service
Where a disconnect option is available in YEEDOOR, you can use it to stop YEEDOOR from continuing to access, analyze, monitor, or perform supported actions for that connected account. Disconnecting a service may limit or disable features that depend on that connection.
2. Request deletion by email
You can request deletion of applicable connected-service data by emailing aiken@yeedoor.com with the subject Data Deletion Request.
Please include enough information to identify the relevant YEEDOOR workspace and connected account, such as your store or business name, the connected platform, and the email address associated with your YEEDOOR account. Do not send authentication credentials.
3. Data covered by a deletion request
Depending on the service and the data associated with your authorized connection, a deletion request may cover:
- Account identifiers associated with the YEEDOOR connection.
- Authorization and connection records that are no longer required to provide the service.
- Authorized account metadata obtained from the connected platform.
- Cached platform data associated with the connection.
- Other applicable integration data that can be reasonably identified from your request.
4. Facebook, Instagram and Threads
If you connected Facebook, Instagram, or Threads to YEEDOOR, you may use the same deletion process described above. You can disconnect the applicable connection where that option is available in YEEDOOR, or email aiken@yeedoor.com with the subject Data Deletion Request and identify the relevant Meta account or YEEDOOR workspace.
5. What happens after disconnection or deletion
After the applicable connection is disconnected or the deletion request is processed, YEEDOOR may no longer be able to analyze, monitor, recommend, or carry out supported actions for that service. We may retain limited information where reasonably necessary for security, legal compliance, dispute resolution, platform obligations, or normal backup and audit cycles, consistent with our Privacy Policy and applicable law.
6. Questions
For privacy or data-deletion questions, contact aiken@yeedoor.com. We will use the information you provide only as reasonably necessary to identify the request, verify the relevant account or workspace, and process the request.