Merchant support

Yeedoor AI Store Manager Support

Use this page for installation, store connection, data refresh, privacy, or app-review questions.

Primary support

Email support

Send your question to wuji@yeedoor.com.

For Shopify app issues, include your myshopify.com store domain, a short description, and a screenshot if relevant. Do not send account passwords.

Email YEEDOOR
Shopify app

Open the application

If the app is already installed on your Shopify store, open it through Shopify Admin or use the application URL below.

app.yeedoor.com →

Common questions

The app opens but shows limited data

Data availability depends on the permissions granted to the app, Shopify platform rules, and whether the connected store has relevant product or order data. The interface may show a partial state when a required data source is unavailable.

How do I refresh store diagnostics?

Use the refresh controls available inside the app. YEEDOOR keeps the latest valid operating snapshot so a temporary API issue does not unnecessarily replace a previously successful snapshot.

What data does the app use?

The current application may use store profile, product, inventory, and permitted order-related information to generate merchant-facing operating metrics and findings. See our Privacy Policy for more detail.

How do I remove the app?

You can uninstall Yeedoor AI Store Manager from Shopify Admin using Shopify's normal app-management controls. Shopify compliance deletion workflows are supported for applicable data requests.

Does YEEDOOR change my store automatically?

The product is designed as an operations and decision-support tool. Merchants remain responsible for reviewing findings and deciding what actions to take in their store.

Security reminder

YEEDOOR support will not ask you to email your Shopify password. If troubleshooting requires access-related context, send only the store domain and non-sensitive diagnostic information requested by support.