YEEDOOR Store Privacy Policy

Effective date: September 9, 2026

This policy applies to the retail storefront at yeedoor.com/store and to information submitted when you place or manage an order for physical products. It is separate from the privacy terms for YEEDOOR software applications.

1. Information we collect

When you place an order or contact us, we may collect your name, email address, optional phone number, shipping address, order number, product and quantity details, and the content of your support or return request. We may also process limited technical and security information needed to operate and protect the website.

2. How we use information

• Record and confirm your order.
• Send invoice, payment, order-status, shipping, return, and customer-service communications.
• Arrange fulfillment and delivery to the address you provide.
• Handle cancellations, returns, refunds, disputes, fraud prevention, and security.
• Meet applicable legal and accounting obligations.

3. Payment information

YEEDOOR Store currently uses invoice payment. The checkout page does not ask you to enter payment-card credentials. Payment instructions are provided after the order is recorded. Please do not send card numbers, passwords, or private account credentials by email.

4. Service providers

We may share the minimum information needed with service providers that support hosting, email, payment processing, order fulfillment, logistics, customer support, security, or legal compliance. They may process information only for the services they provide to us and subject to applicable safeguards.

5. Retention

Order and support records are retained only for as long as reasonably necessary to complete transactions, provide support, handle returns or disputes, maintain security, and satisfy legal or accounting requirements.

6. Your requests

You may contact us to ask about personal information associated with your order or support interaction, or to request correction or deletion where applicable. Some transaction records may need to be retained when required by law or for legitimate accounting and dispute-resolution purposes.

7. Security

We use HTTPS and reasonable technical and organizational safeguards designed to protect information. No internet service can guarantee absolute security.

8. Contact and operator

YEEDOOR Store is operated by 杭州亦道出海数字科技有限公司 (Hangzhou Yidao Chuhai Digital Technology Co., Ltd.).

Registered address: Room 205-A, Building 23, No. 1399 Liangmu Road, Cangqian Subdistrict, Yuhang District, Hangzhou, Zhejiang 311121, China.
Email: aiken@yeedoor.com